7246 Janus Park Drive, Liverpool New York 13088..........Customer Service (315) 458-4600.........
Franciscan Health Support Services
Referral Process

 

(315) 458-4600 Fax 458-4644
Referrals can be made by anyone; however, if someone other than the patient's physician requests our services, we will need a physician's order to make an evaluation.

Please inlude the following information when calling us with a referral:
1. Services requested
2. Medical diagnosis
3. Patient name, address, phone number, DOB Social Security Number
4. Insurance information
5. Family contact and phone number
6. Primary caregiver
7. Diet
8. Allergies
9. Current medications
10. Height, weight, vital signs

Our Central intake Nurses are available for referrals or questions during regular business hours 8:00 a.m. to 4:30 p.m. Monday through Friday. An on-call supervisor is availablke after hours at 458-3200 for any questions or client concerns or after hour/weekend referrals.